FAQ
Q1:Are you a manufacturer?
Yes, We are a 19-years manufacturer integrating R&D, manufacture, customization and marketing. Our factory is in Foshan City of Guangdong Province, China.
Q2: Is there any sample charge & is it refundable?
You can get the stock samples for free, but you need pay the freight.
If you need us to make sample with your design, you need to pay the sample cost However, if you place the order in the future and quantity reach a certain number,we can return the sample cost to you.
Q3: If we want to get a quotation, what information you need to know?
Bag type. 2.Material, Size, Application and Artwork. 3. Order QTY. 4. Other special requirement.
Q4: Will you sell the bags with my trademark to other clients?
Absolutely not. We are an established company. We understand that one has copyright in his/its trademark. We respect the night and privacy of our clients and will not disclose to others.
Q5: What is your lead time?
Our lead time is generally within 15-25 days, but the actual lead time depends on the requirements.
Q6: What is your return policy?
We stand behind the quality of our products and offer a satisfaction guarantee. If you are not satisfied with your order, please contact us within 7 days of receiving your order to discuss a possible return or refund. However, please note that customized products may not be eligible for return or refund